Monthly Debit/Credit Card/Bank Draft (eCheck) is a simple and convenient method of payment that is automatically processed from your credit or debit card, checking account or savings account each month. Ziggy’s class programs use a monthly, ongoing tuition payment process. Our class schedule runs from September through June and then we have a Summer Session in July and August. Once you are enrolled, you are automatically re-enrolled for the next month till the end of June unless you notify us in writing that you wish to discontinue. As long as your account is in good standing, we will hold your spot in that class. If you want to participate in the Summer Session you will need to register separately for the Summer Session.
When signing up for a monthly draft, the responsible billing party must be present at time of registration in order to sign the draft authorization. To terminate the automatic bank/credit card draft you simply notify us in writing 30 days before you wish to discontinue.
Paid in Full options are available for those customers who wish to pay by cash or check.
100% Risk Free Guarantee. We are so certain that you are going LOVE Ziggy’s that we offer a 100% Risk Free Guarantee! If you are not entirely satisfied after your first class at Ziggy’s, we will refund 100% of your tuition. This guarantee is ONLY for families BRAND NEW to Ziggy’s Gymnastics Academy (families who have never previously been enrolled). Notice must be received prior to the next scheduled class.
DECLINED / RETURNING PAYMENTS: It is important that you notify us prior to the 22nd of the month if any changes need to be made to your automatic payment method. There is a $25 fee for any declined or returned payments. You will be notified if we have any problems processing your payment and we will extend a 7 day grace period to bring your account up to date. Students may not participate in class if tuition becomes more than 7 days past due. Also, we cannot guarantee your spot in class if your account remains past due after 14 days.
COMPLIMENTRY PRE-ENROLLMENT EVALUATIONS: Because we enroll children in classes with peers of similar age and ability, we may need to evaluate them first. If they are under the age of 6 we evaluate them in a trial class with beginners the same age. If they are 6 or older we take the time, to provide a FREE evaluation prior to registration so that we can recommend the most appropriate class to fit their needs.
NEW MAKE-UP POLICY
Currently enrolled students, with accounts in good standing, are welcome to make-up 1 missed class per month and must be completed within 30 days of the missed class. To be eligible for a make-up you must notify us prior to the start of the missed class. You can contact us by phone, email or through the website or parent portal. Make-ups may also be scheduled for classes that fall on a holiday when Ziggy’s is closed. At Ziggy’s we understand that families have very busy schedules and we will do our best to accommodate your make-up requests, however we may not be able to provide an alternative class if you have extremely limited availability.
Make-ups may be scheduled by visiting the Front Desk of by sending an email. Make-ups need to be completed within thirty days of the absence and there are no refunds for missed classes. We cannot accommodate retroactive requests for make-ups.
INCLEMENT WEATHER: On occasion, weather or other natural occurrences may force Ziggy’s to close. When this happens, we will do our best to accommodate you including, when feasible, extra make-ups. In the event of a weather related closing you will find the FIRST and OFFICIAL WORD at www.ziggysgym.com and our Facebook page.
PHOTOGRAPHY POLICY: NO FLASH PHOTOGRAPHY is permitted. Flash photography could be a distraction to a child while performing gymnastics and could cause injury. Use good judgment about photographing children in our facility and respect privacy laws. Please do not publish photos you do not have permission to post, including photos of children without the permission of a parent or guardian.
OBSERVATION PROCEDURES: Parents are encouraged to watch their children, but are not allowed to enter the instructional area (with the exception of special parent/child classes). Please refrain from any gestures or verbal cues while students are in class. This is distracting to both students and instructors. Parents or caregivers of children too young to supervise themselves should remain in the building during class. Ziggy’s does not provide supervision before or after classes.
PUNCTUALITY: For the sake of your child as well as the other children, please be on time. Being late is more disruptive than most parents realize.
DROPPING/CANCELLATION POLICY: We understand that there may come a time when you need to withdraw your child from one of our programs. All we ask is that you provide 30 days written notice that you wish to withdraw by completing a Drop Request form. This can be done in person or by sending us an email. It’s that simple! If you forget to let us know before the 1st of the month and we have already processed your payment for the next month, your child can attend the remaining classes for that month.